§ Select Operations Tab then Purchase Orders Tab.
§ Select the Create PO Return Link on left navigation bar.
§ Select the Facility, Location and Vendor you want to return merchandise to
§ Add a Reference note if used.
§ Click the Create PO Return Button to start the return process.
§ Click the Edit Button to add information to the return header.
§ Select the Return Type and add the Return Merchandise Authorization Number (RMA #). Most of the other fields are optional.
§ Click on the Addresses Tab to approve the default shipping information and billing information. Edit any information that may be incorrect.
§ Click on the Update Tab to add products that will be returned to the vendor.
§ Select the Add Purchase Order Items link to add products from a purchase order. Select the Add Inventory Items Link to add products from your inventory master. Select the Add Items Manually Link to add product information manually.
§ All returned merchandise will be listed under the Line Items Tab.
§ Click any product under the Line Items Tab to view or add additional information about that product.
§ Click the PO Return # Tab to view / edit the return header information, submit the return or to print a copy of the return.
§ When you submit the return by selecting the Send Button, a decrement on hand quantity confirmation will be displayed. If you select the Pending Button, the on hand quantity will NOT be decremented and the return will be held in “Pending Status”.
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